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Talk to us

A real person in Nairobi reads these. We answer within one working day, usually sooner. If it is about an order you have already placed, quote the reference and it gets to the right place faster.

Fastest

Best for questions about fit, fabric or where an order has got to. Monday to Saturday, 9am to 6pm East Africa Time.

0700 344 821

For anything written

Email

Wholesale, press, returns, or anything that needs a paper trail. We reply within one working day.

tailoredkenyan@gmail.com

In person

The workshop

Nairobi, by appointment. Come and see the cloth in daylight before you buy, or collect an order — we confirm the exact address when you book.

Book a time

Send a message

Everything except the message is short. We only ask for what we need to reply.

Your name

Phone number If you would rather we reply on WhatsApp.

What is this about

Order reference, if you have one

Message

Before you write

Three quick answers

Will it fit me?
Every product page publishes the garment's flat measurements. Compare them against a piece you own that fits. If the numbers are close, it will work.

How long is delivery?
Ready-made pieces leave the workshop within 72 hours. In Nairobi that is two to three days to your door, three to five countrywide, seven to fourteen internationally. Made to measure is three to four weeks.

Can I return it?
Within seven days, unworn and with tags on. Made to measure pieces cannot be returned, which is why we confirm measurements before cutting.

The business

Tailored Kenyan, Nairobi, Kenya. Founded 2025 by Judith, founder and creative director.

@tailored_kenyan on Instagram and TikTok.

One thing we will not do

Sell you the wrong size to make a sale. If the flat measurements do not work for you, we will say so and point you at made to measure instead.

Browse the collection